Shipping policy

SHIPPING & DELIVERY POLICY

Last updated: September 05, 2024

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be read in conjunction with our main Terms, available here: zen-notes.com/policies/terms-of-service.

Please review our Shipping & Delivery Policy before purchasing any products from us. This policy applies to all orders placed with Zen Notes.

SHIPPING & DELIVERY OPTIONS

We offer a variety of shipping methods. In some cases, a third-party supplier may manage our inventory and will be responsible for delivering your products.

Free Shipping & Shipping Fees         

Once you’ve placed your order, we’ll provide any additional shipping details.

All delivery times are given in good faith and should be viewed as estimates.

For EU and UK customers: This policy does not affect your statutory rights. Unless otherwise stated, delivery times reflect the earliest available option. All deliveries will be completed within 30 days after your order is accepted, in line with local consumer protection laws. Please refer to our Terms for more details.

INTERNATIONAL SHIPPING

Please be aware that international deliveries may be subject to certain restrictions, customs duties, and additional taxes over which we have no control. You are responsible for complying with your country’s regulations and paying any additional fees or taxes.

WHAT IF MY ORDER IS DELAYED?

In the event of an unexpected shipping delay, we will promptly cancel your order and provide a full refund for any unreceived items. We aim to ensure a smooth and stress-free experience for you.

For EU and UK customers: This does not affect your statutory rights. Please refer to our Terms for more information.

QUESTIONS ABOUT RETURNS?

For any return-related questions, please review our Return Policy: zen-notes.com/policies/refund-policy.

CONTACT INFORMATION

If you have any further questions or need more details, feel free to reach out to us:

Email: info@zen-notes.com